Registration & Payment 

Q. I did not receive a confirmation email after registration – what should I do?

A. You should automatically receive a confirmation email once your registration has been completed. If you don't see it in your inbox within a few minutes, please check your spam or junk folder as automated emails can sometimes be filtered there.

If payment was successfully processed, your registration is confirmed. If you are still unable to locate your confirmation email, please contact the Conference Help Desk at pricelineconference@seekeragency.com.au and we'll resend it to you.

Q. How do I modify my registration?

A. Once your registration has been submitted, changes cannot be made online. If you need to update any details, please contact the Conference Help Desk directly at pricelineconference@seekeragency.com.au and we'll be happy to assist.

Q. I am unable to attend, can I transfer my registration to someone else?

A. Yes, it's possible to transfer your registration to someone else if you are unable to attend. In the first instance, we recommend reaching out to pricelineconference@seekeragency.com.au to see if there are any delegates on the waitlist. If not, it will be your responsibility to find a replacement. Your replacement will need to complete an online registration form. Contact the Conference Help Desk at pricelineconference@seekeragency.com.au by so the team can provide more information and assistance. Fees may apply - please refer to the Terms & Conditions page for details.

Q. Can I pay via direct deposit or bank transfer?

A. No, all registrations must be paid online at the time of booking using a debit or credit card (Visa, MasterCard or American Express). Direct deposit and bank transfer are not available as payment options.

Q. Can I pay later?

A. No, payment is required during the online registration form.

Q. I am registering a group and the registration site keeps timing out, what do I do?

A. Please contact the Conference Help Desk at pricelineconference@seekeragency.com.au and they will offer a solution.

Travel & Arrival

Q. What happens if my flight is delayed and I miss my group airport transfer?

A. The Conference Help Desk will be monitoring flight arrivals on the day and will adjust transfers where possible to accommodate delays.

Q. What if my flight arrives after 1:35pm?

A. Delegates are asked to be in Perth by 1:15pm on Tuesday 25 May 2027 so the conference can commence promptly at 2:30pm. If you arrive after this time, please make your own arrangements to the Perth Convention and Exhibition Centre and proceed directly to the conference registration desk.

Q. Is parking available at the venue?

A. Yes, parking is available at the Perth Convention and Exhibition Centre and hotels for a daily fee. More information on parking rates and access points will be provided closer to the event.

Q. What should I pack?

A. Dress code information will be sent to all registered delegates closer to the event date. As May in Perth sits in late autumn - mild, sunny days and cooler evenings, we recommend packing light layers as well as a jacket for evenings and air-conditioned venues.

Q. Can my family stay with me in my room?

A. Yes, however room capacity limits apply. You'll need to register any accompanying people (partner, spouse or children) in the online registration form. Please refer to the partner registration package inclusions and children policy and understand that child minding throughout the conference is your responsibility and children are unable to attend any of the conference sessions or events.